24/7 Insanely fast support with a heart!
We add our unique solutions to any platform and improve its performance!
We do not keep you waiting!
Our support agents are available 24/7 for Phone, Chat or Ticketing support.
Hate waiting for the next available agent? So do we.
We overstaff all shifts so that there is always someone to pick up the phone or online chat, so you don’t have to wait more than a few seconds for the next available operator. We also evaluate each employee’s speed, as well as the team performance as a whole, on a regular basis.
In-house issue tracking and load balancing.
We invest a lot of technical and human power to make our support efficient and fast. We have implemented in-house systems for fast issue tracking and load balancing of the incoming requests for all our agents.